
iHelp
Search and manage Global Caché devices on your network.
About
iHelp discovers Flex, iTach and GC‑100 units on your network (same subnet). You can open the web configuration page directly from iHelp.
Troubleshooting
- If a firewall is enabled, allow iHelp to receive multicast beacons (239.255.250.250:9131).
- GC‑100 units below firmware 3.0 do not broadcast discovery beacons.
- Firmware updates are supported only for Global Caché branded units.